Our Approach

Climbing is a technical sport that requires training, knowledge and discipline. The climber must understand and acknowledge the risks involved, take personal responsibility for his/her own safety and make a personal commitment to safe climbing practices.

VERY IMPORTANT: All climbers under the age of 18 will need a liability waiver filled out by their parent or legal guardian. If the parent or guardian is not present, please bring a copy of the parent or guardian's government issued photo identification (for signature verification).

We believe the best way to ensure safety is to follow the same safety principles used outdoors:

  • Understand that climbing can never be made perfectly “safe.” Like any other sport, there is always the possibility of accident or injury.
  • Risk tolerance is always a personal decision.
  • Through training and personal discipline, risk levels can be made acceptably low for most people.
  • Making the effort and taking the time to learn proper climbing and belaying techniques reduces risk for the participant and other climbers.
  • Discipline is required to avoid complacency and to consistently perform double-checks on equipment, tie-in and communications.
  • Climbers must actively assume personal responsibility for their own actions.
  • Experienced climbers are encouraged to assist others to follow protocol while climbing and belaying.
  • Trust, but verify! Always check your equipment and that of your climbing partner.

We require that our customers acknowledge that climbing entails risks by signing our Participant Agreement. All climbers and belayers must take responsibility for their own safety and for that of any minors in their care.

Climbing and Belaying

Climbing: All new climbers are required to watch our Auto Belay Safety and Gym Orientation video and show a staff member their proficiency using the auto belays.

Top Rope Belaying:(*) All belayers must be 14 or older (at staff discretion), and must pass a belay test administered by the staff to show proficiency in tying in with a figure 8 follow through and belaying, catching a fall, and lowering without removing the brake hand. Most standard belay devices are allowed (ATCs, GriGris, etc. We do NOT allow belaying with figure 8s in our facility).

Lead Climbing/Belaying:(*) In addition to the belay test, all lead climbers and belayers of lead climbers must pass a lead test administered by CityROCK staff. Lead climbers must provide their own UIAA approved rope inspected by a CityROCK staff, or rent one from the gym.

(*)Top-rope belayers, lead climbers and lead belayers under the age of 18 will have one opportunity to pass the relevant test. If they fail, they may be required to attend our applicable class before they may retest.


Boulder only in designated areas, use good judgment in determining how high you should go. Remember, the higher you climb, the farther you can fall.

Bouldering has the highest rate of injury in our gym. Children 11 and under must have a supervising adult within an arm’s length at all times.


All highliners must first be able to walk the low slackline with control. Highliners must go through the highline orientation with a CityROCK staff member at least once, and have a highline certified member or staff double check their set up every time.

General Rules

  1. No running, jumping, yelling, swinging on ropes, swinging ropes, horseplay, or profanity.
  2. No smoking, drugs, or alcohol allowed. Anyone suspected of being under the influence will not be permitted in the gym.
  3. Parents are responsible for their children at all times. Any children not conducting themselves in a responsible fashion will be asked to leave. Children 11 and under must have direct parental supervision at all times.
  4. Inform other climbers of any situation seen as unsafe or not in accordance with the Safety Policies. All climbers are asked to assist and encourage less experienced climbers. All accidents or equipment damage must be reported immediately.
  5. CityROCK reserves the right to deny access to its facilities to any individual temporarily or permanently for unsafe or inappropriate behavior.
  6. Shoes must be worn while climbing.